7 News Belize

Social Security Celebrates 44 Years By Inviting Customers Into Digital Portal
posted (May 30, 2025)
In Celebration of 44 years of service, the Social Security Board's 9 branches country wide today held open days to invite customers and fund contributors to open and use their own "My Social Security Portal". We stopped by their Belize City branch today and found out more about it.

Vanessa Vellos, Communications & PR Manager, SSB
"So the theme for this year is Digital Transformation and we have like a Triple C philosophy where you connect with SSB you create your account and you get the convenience of creating that account, because then you have access to your portal account, and there is this dashboard of services that you get. One you can check your contribution history- and that is very important because you need to know what your contribution figures are so that you can access benefits - and of course It plays a role when you want to find out if you are eligible for a pension or not many years down the road. And also the next service that you get with your portal account is that you can file a sickness benefit claim. That process was manual before but now it is online, so you can go into the portal and you can file your sickness benefit claim there. The next thing you can do is update your profile information, banking information and your address you can also set appointments for card renewal there are lots of people who their cards get messed up over a period of time or it needs to be renewed you can set appointments there if you don't have a social security card any at all you can also set an appointment there so those are the enhancements that we offer at this time as it relates to getting your portal account and being able to do some of those services online."

The day was held under the theme: Digital Transformation - Connect, Create, Convenience.

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