3 week ago, we told you how the Board of Governors chose Dr. Adrian Coye to become the new CEO of the Karl Heusner Memorial Hospital.
Dr. Lisa Johnson had also applied for the job as CEO, and she got avid support from board members. In the end though, after a close vote, they chose Coye, and offered Johnson his old job as the Director of Medical Services.
Well, Dr. Johnson has since accepted the post, taking over as the second most senior staffer at the hospital.
Today, she introduced herself to the media and discussed what her vision for the hospital will be while she is in charge as Director. She told us that the focus will be improving relations with the public that medical staff serve:
Dr. Lisa Johnson
"Sometimes you get caught up in the moment as you are dealing with patients and you try your very best and I will tell you that most if not every doctor and nurse as they are dealing with a patient, or not necessarily a trauma patient but every patient, have a stake in how that patient does and they are very much engaged and not only engaged but are extremely empathetic to the situation that we find our patients in and It's something that I said a lot in the emergency room and I think that we all feel that way that a lot of times when we see our patients we need to understand that it is possible that patient's worse day and relatives worse day and sometimes unfortunately it may be that patient last day and we strive to give excellent patient care and to also treat patients with dignity. We also recognize that many of us, I mean I went to medical school, I went through residency, I went through fellowship, we are not necessarily trained to relate well. What use to be the old style of bedside manner and there are times particularly when some of my staff are at the front lines dealing with very difficult situations and we recognize that and we recognize too that they require some assistance in dealing with the public. We don't always get to say the right thing at the right time every single time. That is human, we recognize it, but we also know that we need to improve not only just our ability to diagnose and to treat a particular clinical condition, but we also recognize that we need to relate to our patients in a better manner."
Dr. Johnson becomes the first female Director of Medical Services at the hospital in 19 years. She is also a very accomplished general surgeon.
She is also the first woman to complete the General Surgery Program at UWI, and has been in the medical profession for 20 years, 11 as a specialist.
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