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For bus commuters in the city, the city bus system is an important element of everyday life. But commuters often complain that the regulations aren’t strictly enforced. And tonight there is another such complaint. 45 year old Herbert Jerez claims that his wife, 44 year old Stephanie Young Jerez, fell out of a bus on Monday. He claims the bus sped off as she was getting off on Regent Street, causing her to break her wrist. Here is his story.  

Herbert Jerez - Complainant
"My wife went to Social Security to pick up her Social Security card. Coming back from Social Security she caught a bus which was the Belize In transit Bus Service. Upon getting off the bus, the driver let off two other person while my wife is trying to get off the bus, while she was getting off the bus, he start driving off. Right then and there my wife fell off the bus, hit her head, not realising she broke her wrist. Last night I was at the hospital until about 9 o'clock. This morning again I'm doing the same thing this morning. Went to Mr. Novelos, Mr. Novelos he doesn't want to hear anything about it. The bus, he no want to hear anything about it. I made a report to the police already and they are going to do something about it but I need to make the public know that the buses they need to be safer for passengers, not trying to pick up the next dollar but they need to think about the passengers getting off and on the bus because it could have been his wife, could have been his children."

Emanuel Pech
"What do you want to see done?"

Herbert Jerez - Complainant
"What I want to see done, I want to see they compensate her and I would like the government to put stricter rules on the buses."

We spoke to the manager of the bus company in question who gave us a different account. He says that they strictly abide by the no-stop-rule on Regent Street and that it was Mrs. Jerez that refused to acknowledge this. As a result she stepped out of a moving bus and lost her balance. As you heard there is a police investigation into this matter. For this reason the manager reserved any comment. However the he did tell us that if the investigation finds them at fault they will take full responsibility and have their insurance cover the costs.