At about 12:30, he slipped into the building, pulled the sawed off shotgun out of a bag, and held up the cashier and a customer and left with 1,700 dollars in cash. He rode off on a bicycle, and slipped away.

Police investigators have been frustrated so far because the security cameras on the building have been out of commission for months, and none of the persons who saw the robber have been able to identify him from pictures in the police "rogue's gallery."

Police usually secure the office on days when large volumes of cash are transacted, but since today was not one of the days, there was no security. Additionally, the street was closed for a function so police were not patrolling the area. Roadblocks set up after the robbery did not yield any suspects.